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Success Advantage

Overview:

How to Get to Your Goals

Gain knowledge and skill in five key areas that can power your growth: delegating, goal setting, meeting effectiveness, personal productivity and negotiating. Five-CD audio set includes:

• Dynamic Delegation by Mark Towers (45:35)
• Going for the Goal by Lesley Bissett (40:40)
• Meetings That Work by Marlene Caroselli (47:43)
• Productivity Power by Jim Temme (45:14)
• Win-Win Negotiating by Don Crawley (42:44)

How to Keep People on the Right Track

Gain knowledge and skill in five key areas that can power your growth: counseling, hiring and firing, performance appraisal, discipline, absenteeism prevention. Five-CD audio set includes:

• Counseling Employees on Personal Problems by Barbara Braunstein (40:12)
• Every Manager’s Guide to Hiring and Firing by Janet Ray Kirch (50:47)
• How to Conduct Powerful Performance Reviews by Rod Murrow (35:08)
• How to Discipline Employees for Positive Results by Carolyn Templeman(42:22)
• Preventing Absenteeism in the Workplace by Carolyn J. Burke (37:21)

How to Stop People from Ruining Your Team

Gain knowledge and skill in five key areas that can power your growth: quality, employee relationships, conflict, motivation and team effectiveness. Five-CD audio set includes:

• Creating “No Excuses” Quality in Your Organization by Reich Gardner (42:49)
• How to Manage Difficult Employees by Chris Johnson (49:41)
• Managing Employee Conflict and Confrontation by Carol Scofield (41:26)
• Motivation in the Workplace by Barbara Fielder (34:57)
• Tuning Up Your Team for Smoother Results by Curt Miller (41:34)

How to Keep Your Cool When It’s Hot at Work

Gain knowledge and skill in five key areas that can power your growth: customer satisfaction, negativity restraint, diversity, assertive communication and anger control. Five-CD audio set includes:

• The Care and Keeping of Customers by Roy Lantz (36:28)
• How to Keep Negative People From Ruining Your Day by Zoie Kaye (35:43)
• Managing With Diversity by Sonja L. Samuel (34:07)
• Mastering the Art of Business Communication by Michelle Poley (44:19)
• Putting Anger to Work for You! by Joel Schroeder (53:16)

Price: $319.80